Koi Companion Support

Need help with Koi Companion?

Email: support@koicompanion.app

What to include

  • Your account email address.
  • Your device type, such as iPhone or Android.
  • What you were trying to do.
  • What went wrong.
  • Screenshots if helpful.
  • Whether the issue relates to records, photos, subscriptions, trial access or Koi Companion AI.

Privacy and account deletion

For privacy questions, data requests or account deletion requests, email support@koicompanion.app with the subject line Account deletion request or Privacy request.

Fish health note

Koi Companion is not a veterinary service. For urgent, serious or worsening koi health concerns, contact an aquatic vet or experienced koi health professional.